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Website Terms & Conditions

Effective Date: 6 July, 2026
 

Welcome to earthsoulcounselling.com.au (the “Site”). By accessing or using the Site, you agree to these Website Terms & Conditions. If you do not agree, please do not use the Site.

1. Owner
The Site is owned and operated by Earth Soul Counselling (Michelle Collier) (“we”, “our”, “us”).

2. Website use

  • The Site is provided for general information about our counselling services.

  • The website contact form and email are intended for general enquiries only and are not monitored continuously. They should not be used for urgent or emergency support.

  • You must not misuse the Site, interfere with security, or attempt unauthorised access.
     

3. No clinical or legal advice
Content on this Site, including articles, videos, downloadable resources, blog posts, and other materials, is provided for general information only and is not a substitute for personalised clinical, medical, psychological, legal, or financial advice. Always seek appropriate professional advice for your circumstances. If you or someone else is in immediate danger, call 000. If you require urgent support, call Lifeline on 13 11 14, or present to your nearest emergency department.

4. No therapeutic relationship

Accessing this Site, contacting us through the website, or submitting an enquiry does not establish a therapeutic or counselling relationship. A therapeutic relationship is established only once counselling services have commenced following completion of informed consent.

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5. Intellectual property
Unless otherwise stated, all content on the Site, including text, graphics, logos, images, videos, and website layout, is the intellectual property of Earth Soul Counselling or is used under licence and is protected by Australian intellectual property laws. You may access and view the content for your personal, non-commercial use. You must not copy, reproduce, modify, republish, distribute, or otherwise use any content without our prior written permission. Licensed stock images and other third-party content remain the property of their respective owners.

Third-party links
The Site may contain links to third-party websites. We are not responsible for their content, security, or privacy practices. Accessing third-party sites is at your own risk - please review their terms and privacy policies.

6. Privacy
We handle personal information in accordance with our Privacy Policy. By using the Site, you acknowledge that your personal information may be collected and used as described there.

7. Availability and changes
We do not guarantee the Site will be available, uninterrupted, error-free, or free of viruses. We may update, suspend, or discontinue any part of the Site at any time without notice.
 
8. Liability
To the fullest extent permitted by Australian law, we are not liable for any indirect, incidental, special, or consequential loss arising from your use of, inability to use, or reliance on information contained on the Site. Our total aggregate liability in connection with the Site is limited to the extent permitted by law.
 
9. Changes to these terms
We may update these Website Terms & Conditions at any time. The updated version takes effect when posted on the Site. Your continued use constitutes acceptance of the updated terms.
 
10. Governing law & consumer rights
These terms are governed by the laws of Queensland, Australia, and the courts of Queensland have exclusive jurisdiction. Nothing in these terms excludes, restricts or modifies your rights under the Australian Consumer Law.
 
11. Contact
Questions about these terms?
Email: michelle@earthsoulcounselling.com.au
Phone: (07) 5241 1057

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